Shipping & Delivery Policy

At MGM Medical Centre, we understand the importance of timely delivery when it comes to your health needs. Whether it’s medical reports, prescriptions, or health check-up kits, we make sure they reach you safely and on time. Our goal is to offer a smooth and worry-free experience for every patient.

1. Report Delivery

After your test or consultation, MGM Medical Centre will send your reports digitally via email or WhatsApp within 24 to 48 hours. If you prefer a printed copy, we can ship it to your address within 2 to 5 working days, depending on your location.

2. Prescription & Health Kit Shipping

If you’ve opted for home delivery of prescribed items or health check-up kits, MGM Medical Centre ensures fast and secure shipping. Most items are delivered within 2 to 7 working days. We work with trusted delivery partners to guarantee safe handling.

3. Shipping Charges

Digital reports are shared free of cost. However, physical deliveries may include a small shipping fee, depending on the service and distance. All charges will be shared with you during the booking or checkout process.

4. Notifications & Support

MGM Medical Centre keeps you informed every step of the way. You’ll receive SMS or email updates once your item is shipped. If you have questions or need help, our support team is always available.

5. Delays & Assistance

Though we do our best to deliver everything on time, sometimes delays may happen due to weather, public holidays, or courier issues. MGM Medical Centre will always notify you if there’s any delay and ensure the issue is resolved quickly.

Thank you for choosing MGM Medical Centre – your trusted partner in health.